Privacy Policy

HomePrivacy Policy

Who we are

Khwabee is a brand registered and trademarked under Relecmart Private Limited

We value your privacy and are committed to protecting your personal information.

By visiting our store or using our online services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

  • Name
  • Phone number
  • Email address
  • Shipping & billing address
  • Payment information (UPI, card details – processed securely by payment gateways)
  • Messages or inquiries through WhatsApp, Instagram, or website forms

B. Automatically Collected Information

When you use our website or digital platforms, we may collect:

  • IP address
  • Device information
  • Browser type
  • Location (approximate)
  • Cookies & usage data
  • Pages visited and time spent

2. How We Use Your Information

We use your information to:

  • Process and deliver orders (Pan-India within 7 days)
  • Communicate order updates and tracking details
  • Improve customer experience
  • Respond to queries
  • Send promotional offers (only with consent)
  • Enhance website performance and security

3. Sharing of Information

We do not sell or trade your personal information.

We only share data with trusted third parties for:

  • Delivery partners (courier services)
  • Payment gateways
  • Website analytics services
  • Legal compliance (if required by law)

All partners follow strict confidentiality rules.

4. Payment Security

All payments made through UPI, Cards, or Net Banking are processed securely by certified payment gateways.
Khwabee / Relecmart Private Limited does not store your full card or bank details.

5. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve browsing experience
  • Remember user preferences
  • Analyze website traffic

You can disable cookies in your browser settings if you prefer.

6. Data Protection & Security

We implement industry-standard security measures to protect your personal information from:

  • Unauthorized access
  • Misuse
  • Alteration or loss

However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request edits, updates, or corrections
  • Request deletion (where legally applicable)
  • Opt out of marketing communications anytime

8. Third-Party Links

Our website or social pages may contain links to third-party sites.
We are not responsible for their privacy practices.

9. Children’s Privacy

Khwabee does not knowingly collect data from individuals under 18 years of age.

10. Updates to This Policy

We may update this Privacy Policy occasionally.
The updated version will always be available on this page with a new “Last Updated” date.

11. Contact Us

For privacy concerns or queries, contact us at:
📞 +91 9778335458
📩 support@khwabee.com
📍 KHWABEE, Kothakurssi, Panamanna Post, Ottapalam, Palakkad, Kerala – 679501